Vantage Technology Ltd., part of WhiteWater’s family of companies, has appointed attractions technology veteran, Michael Jungen, as President.
Aaron Mendelson, senior vice president at Vantage, said: “Michael and I are kindred spirits; we both grew up in the amusement industry and found a passion for elevating the guest experience through technology. I’m looking forward to collaborating and helping Vantage achieve its potential.”
The combination of practical digital transformation with location-based entertainment makes Vantage a perfect fit for Jungen to take the reins. In more than 20 years with Disney, Jungen played a key role in the Disney Parks Next Generation Experience (NGE) project, leading invention, development, and implementation of MagicBand and MyMagic+. Prior to NGE, Jungen directed teams responsible for innovation initiatives, including single-finger biometrics at park entrances and the Disney Gift Card.
Jungen’s involvement in Disney’s technologies guided him to Carnival Corporation, where he played an instrumental leadership role in developing and delivering Carnival’s Ocean Medallion guest experience platform—a paradigm-changer for the cruise and vacation industry. Most recently, as Global Vice President of CX Solutions Technology for Aristocrat Gaming, Jungen’s credentials helped shape the future of customer experience engagement platforms.
Geoff Chutter, WhiteWater CEO, said: “I have long said the enduring success of WhiteWater is a direct result of the talent we attract. Michael Jungen is no exception, and I’m delighted to welcome him into our ranks. He is going to scale Vantage to help parks around the world take their performance to the next level.”
Michael Jungen added: “It is as if my entire career has been preparing me for this position. In Vantage I see a platform which can revolutionise how parks connect to both their employees and guests. It is a game changer, and I’m thrilled to take the lead. It perfectly fits my vision to help make venues welcoming, engaging places for all who enter.”