Park World editor Becci Knowles, speaks to accesso chief commercial officer Andrew Jacobs to find out how the company is helping attractions to safely reopen, recapture lost revenue, transform their operations and plant the seeds for future growth.
“COVID-19 is the backdrop to everything right now,” says Andrew. “It’s unexpected and most unfortunate, but one of the things that it has created is the opportunity for us to pull together to provide solutions, ideas and opportunities to help the industry survive and thrive.”
In general, fee-paying guests preparing to return to their favourite attractions will want an environment that’s as safe as possible, which the right technology can directly support, says Andrew – “from providing online ticketing in advance to controlling capacity and guest arrival flow, there are many ways we can help avoid unnecessary bottlenecks. Within the attraction itself, virtual queuing is certainly at the fore, and this is an area where we as a business have pioneered the way for decades.”