Envolve Technology reveal new AI-aided chat solution

Envolve Technology has launched a marketing platform that helps businesses convert more website visitors into customers by providing an automated chat solution.

The platform’s Smart Response technology automates conversations with customers and answers their most frequently asked questions, helping to save business owners time and money. By using data-driven personalised recommendations, Artificial Intelligence, and machine learning, Smart Response helps streamline the querying process.

Emma Smith, CEO and founder of Envolve Technology, said: “The leisure and entertainment sector is a particularly important focus for us as customer service plays such a huge role across the industry and our platform helps capture audiences whilst they are on-site.