Attractions specific training: an investment with a worthy return
So many attractions claim to deliver a world-class experience. And in so many ways they do: by investing in the most amazing themed rides and engaging environments. But an attraction fails to realise its full guest experience potential without an equal investment in the team members and in the supervisory and management team that deliver the experience to the guests. In a special feature for Park World, Shaun McKeogh explains why investing in attractions specific training is worth every penny